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That's normal behavior, if you don't press the button when it's displaying "8", as described in the user manual (not the construction manual) Note that the currently posted manual says it's for v352, but it still applies to later versions.
All tube light up and count through 0-9 for about a minute and then the display goes blank.
That will happen if the WiFi module isn't talking to the clock (possible hardware issue), or they have different versions. The versions of both have to match up (mostly, WiFi 357 will work with clock 355). The official currently posted WiFi is version "v357mjs.9", but there's a newer one pointed to here .
I also not that when trying to change clock settings, it appears not to remember any changes that I make.